Emergency Communications Dispatcher

cityofboernetx; Boerne (TX); On-site; USD 52,124 - 65,146; Full time

Benefits offered by this job

Medical, Dental, & Vision – 100% Paid by the city

Short-Term and Long-Term Disability

Vacation/Sick paid days off

Holidays Paid

Retirement plan - 14% City Contribution

Job summary

The City of Boerne is looking for a Dispatcher I to manage emergency and non-emergency communications. This role requires skills in handling telecommunications equipment, maintaining accurate logs, and the ability to multi-task in stressful situations.

Ideal candidates will have a high school diploma, certifications in telecommunications, and experience in emergency operations. Benefits include paid medical, dental, and vision, along with paid time off and retirement plans.

Qualifications

• High school graduation or equivalent required.
• Preferred at least one year of experience in emergency telecommunications operations.
• Must possess Texas TCOLE Basic Telecommunications Operator Certification within six months.

Responsibilities

• Operate and maintain a central point for receiving emergency information.
• Dispatch law enforcement, fire, and Emergency Medical Service personnel.
• Maintain accurate logs of radio and telephone communications.

Skills

Good short-term memory

Ability to handle multiple situations

Good communication skills

Typing speed of 35 wpm

Education

High school graduation or equivalent

Tools

Emergency telecommunications equipment

Computer software

Job description

The City of Boerne is looking for a Dispatcher I to manage emergency and non-emergency communications. This role requires skills in handling telecommunications equipment, maintaining accurate logs, and the ability to multi-task in stressful situations.

Ideal candidates will have a high school diploma, certifications in telecommunications, and experience in emergency operations. Benefits include paid medical, dental, and vision, along with paid time off and retirement plans.