Emergency Communications Dispatcher

City of Bella Vista; Bella Vista (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

The City of Bella Vista, AR is seeking candidates for the position of 911 Dispatch/Telecommunicator. This role is essential for ensuring the health and safety of citizens by processing Police, Fire, and EMS related calls.

Candidates must possess a high school diploma, be 18 years old, and have strong communication skills. The position requires the ability to work various shifts, including nights and weekends. The role includes responsibilities such as maintaining records and coordinating with emergency services.

Qualifications

• Must be 18 years of age or older.
• Strong communication skills, both verbal and written.
• Ability to maintain composure under pressure.

Responsibilities

• Receive and transmit telephone and radio messages.
• Process Police, Fire & EMS related calls.
• Maintain records of calls received, prepared month-end and yearly reports.

Skills

Active listening

Effective communication

Multi-tasking

Problem-solving

Empathy

Education

High School Diploma or G.E.D.

Telecommunicator Certificate

APCO Certification

Job description

The City of Bella Vista, AR is seeking candidates for the position of 911 Dispatch/Telecommunicator. This role is essential for ensuring the health and safety of citizens by processing Police, Fire, and EMS related calls.

Candidates must possess a high school diploma, be 18 years old, and have strong communication skills. The position requires the ability to work various shifts, including nights and weekends. The role includes responsibilities such as maintaining records and coordinating with emergency services.