Emergency Communications Dispatcher

Emory Healthcare; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Student loan assistance

Family-friendly benefits

Wellness incentives

Job summary

Emory Healthcare in Atlanta seeks a Public Safety Dispatcher to receive, evaluate and dispatch emergency and non-emergency calls, coordinating with Police and Security Officers. The role demands calm, clear communication and proficiency with alarms, CCTV, and telecom systems.

The position requires two years of customer service/telecommunications experience and a high school diploma; APCO/IAHSS certifications are desirable.

Qualifications

• Two years of customer service/telecommunications, military, law enforcement or security experience.
• High school diploma or equivalent preferred.
• APCO, IAHSS or related certification desired.

Responsibilities

• Receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
• Utilize verbal and typing skills to maintain efficient operations and respond to police and security situations.
• Operate telecommunications, alarms, and computer systems.

Skills

Customer service/telecommunications

Effective communication

Education

High school diploma

Job description

Emory Healthcare in Atlanta seeks a Public Safety Dispatcher to receive, evaluate and dispatch emergency and non-emergency calls, coordinating with Police and Security Officers. The role demands calm, clear communication and proficiency with alarms, CCTV, and telecom systems.

The position requires two years of customer service/telecommunications experience and a high school diploma; APCO/IAHSS certifications are desirable.