Emergency Communications & 911 Operations Lead

Bland County; Virginia; On-site; USD 55,000 - 85,000; Full time

Job summary

Bland County seeks an Emergency Services Coordinator to oversee the County’s E-911 Communications Center, under the County Administrator and with the Sheriff. The role includes staffing, dispatch, and emergency planning responsibilities, with liaison duties across local agencies.

The position requires a degree related to communications or emergency services or equivalent experience, plus strong knowledge of public safety systems, CAD, GIS, and MSAG, along with grant coordination and training

Qualifications

• A combination of associate or bachelor’s degree in communication or emergency services related fields is preferred, or equivalent experience.
• 5+ years of related field experience and knowledge of public safety communications systems (E911, CAD) is expected.
• Familiarity with MSAG, GIS, CAD systems and related telecommunications equipment is required.

Responsibilities

• Coordinate daily operations of the E-911 Communications Center under supervision of the County Administrator and in conjunction with the Sheriff.
• Manage staff schedules and oversee day-to-day dispatch operations, including serving as dispatcher when needed.
• Develop and maintain Emergency Operations Plan, Local Capability for Readiness Assessment, Hazardous Materials Plan, and Threat Assessments.

Skills

Public safety coordination

Communication

Training & QA

Grant writing

Education

Associate or Bachelor's degree in communication or emergency services

5+ years experience in related field

Tools

CAD system

MSAG

GIS mapping

VCIN/NCIC access

Job description

Bland County seeks an Emergency Services Coordinator to oversee the County’s E-911 Communications Center, under the County Administrator and with the Sheriff. The role includes staffing, dispatch, and emergency planning responsibilities, with liaison duties across local agencies.

The position requires a degree related to communications or emergency services or equivalent experience, plus strong knowledge of public safety systems, CAD, GIS, and MSAG, along with grant coordination and training