Emergency Beds Case Manager - Crisis Support & Housing

THE SALVATION ARMY A GEORGIA CORP; Jacksonville (FL); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Plan

Life Insurance and more!

Job summary

The Salvation Army Jacksonville Area Command is seeking an Emergency Beds Program Case Worker to manage intake, bed assignments, orientation, and daily operations for the emergency overnight beds program.

You will collaborate with Jacksonville Fire Rescue Department (JFRD) and work directly with individuals in crisis to meet immediate needs and connect them to housing and support services.

Qualifications

• Bachelor's degree in social work, Behavioral Science, or a related field.
• Three years of progressively responsible experience providing case management services.
• Any equivalent combination of training and experience that provides the required knowledge, skills, and abilities.

Responsibilities

• Manage all referral contacts received from JFRD.
• Establish eligibility for services, including possible transition to the Transitional Housing program.
• Provide counseling, support, and referrals to ensure client needs are met, including income, benefits, and psychosocial services.
• Maintain accurate and confidential client records, ensuring compliance with legal and ethical standards.

Skills

Counseling

Case management

Client needs assessment

Referral coordination

Documentation

Education

Bachelor's degree in social work, Behavioral Science, or related field

3 years of case management experience

Equivalent combination of training and experience

Job description

The Salvation Army Jacksonville Area Command is seeking an Emergency Beds Program Case Worker to manage intake, bed assignments, orientation, and daily operations for the emergency overnight beds program.

You will collaborate with Jacksonville Fire Rescue Department (JFRD) and work directly with individuals in crisis to meet immediate needs and connect them to housing and support services.