Emergency Assistance Case Advocate

The Salvation Army USA Central Territory; Kansas City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Supplemental Insurance

Retirement Plans

PTO

Job summary

The Salvation Army USA Central Territory is seeking an Emergency Assistance Case Worker in the Kansas City area. This full-time position supports immediate client needs, connects clients to food pantry resources, and works with community partners to foster stability.

Responsibilities include eligibility assessments, completing applications for rent and utilities, providing financial assistance, and maintaining records for reporting purposes.

Qualifications

• Must have positive interpersonal relations and effective communication skills.
• Experience with assisting low-income populations is preferred.

Responsibilities

• Assess rental, utility, and support needs by determining eligibility through appointments, interviews, and third-party sources.
• Assist clients in completing applications for rent, utilities, food pantry and other seasonal programs.
• Provide financial assistance and connect clients to community resources as needed.
• Maintain accurate records of all financial assistance activities.
• Ensure compliance with documentation standards and reporting requirements for funding.
• Manage and coordinate the food pantry, inventory, shortages, and reporting.

Skills

Positive interpersonal relations

Office equipment operation

Communication skills

Independent work

Respectful, non-judgmental

Education

High School diploma

Two years college in Human Services (bachelor’s preferred)

Tools

MAAC link

Job description

The Salvation Army USA Central Territory is seeking an Emergency Assistance Case Worker in the Kansas City area. This full-time position supports immediate client needs, connects clients to food pantry resources, and works with community partners to foster stability.

Responsibilities include eligibility assessments, completing applications for rent and utilities, providing financial assistance, and maintaining records for reporting purposes.