Calm 911 Dispatcher — Overtime & Benefits (Rio Blanco)

Emergency Telecommunicator Services; Meeker (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Rio Blanco Public Safety Agency is seeking 911 Emergency Dispatchers to handle emergency and nonemergency calls in the Rio Blanco area. You will gather incident details, confirm locations, and coordinate responders according to protocol.

Ideal candidates are calm under pressure with strong typing and listening skills, proficient in computer systems, and capable of multitasking across radio and data-entry workstreams. Positions include shift work and overtime as needed.

Qualifications

• High school diploma or GED required; some agencies may require prior emergency communications experience or current certifications.
• Typing accuracy and speed are important for dispatch data entry and caller information processing.
• Strong listening and communication skills are essential to gather accurate incident details and coordinate responders.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active Listening

Clear Speech

Basic Computer Proficiency

Organize Information Under Pressure

Education

High School Diploma or GED

Tools

Computer-aided Dispatch (CAD)

Job description

Rio Blanco Public Safety Agency is seeking 911 Emergency Dispatchers to handle emergency and nonemergency calls in the Rio Blanco area. You will gather incident details, confirm locations, and coordinate responders according to protocol.

Ideal candidates are calm under pressure with strong typing and listening skills, proficient in computer systems, and capable of multitasking across radio and data-entry workstreams. Positions include shift work and overtime as needed.