EMEA Sales Ops Lead (Remote) – German Fluent

Zoom; United States; Hybrid; USD 79,000 - 139,000; Full time

Job summary

Zoom is seeking a Senior Sales Operations Manager for the EMEA Central region. The role is remote (DEU) with Amsterdam as a possible base, requiring German fluency and full-time commitment.

You will partner with Sales leadership to shape how Zoom’s sales organization operates, designing KPI frameworks, driving quota and territory planning, and delivering executive-grade analytics. You’ll work with GTM Insights and Finance to ensure accurate forecasting, reporting, and process improvements, while

Qualifications

• 6+ years of experience in Sales Operations, Sales Strategy, or Business Operations in a global SaaS or high-growth B2B environment.
• Advanced proficiency in Salesforce.com, Google Workspace, and Excel; comfortable adopting other sales tech.
• Experience partnering with senior and C-level stakeholders and translating data into strategic recommendations.
• Strong analytical and reporting capabilities with KPI frameworks, forecasting, and quota/territory planning.
• Experience leading cross-functional programs in fast-paced environment.
• Outcomes-driven with a track record of improving sales productivity and revenue programs.
• Bachelor's degree in Business; MBA or advanced degree preferred.
• Fluent in German.

Responsibilities

• Evaluate complex business problems and design actionable recommendations with measurable metrics.
• Collaborate with Go-to-Market Insights to quantify market opportunities and advise on resource and quota planning.
• Define and deliver KPI insights across direct, indirect, SMB, and Enterprise selling segments.
• Develop expertise in Sales Segmentation, Booking Policy, and Global Rules of Engagement; address policy questions.
• Co-lead executive analyses and presentations; translate data into concise leadership recommendations.
• Leverage Zoom's sales tech stack to report on activities, product performance, and pipeline health to leadership.
• Lead cross-functional initiatives to streamline processes and improve sales productivity and velocity.
• Deliver integrated planning across quota, territory, pipeline, forecasting, and GTM with Finance/Marketing/HR/Sales Support.
• Partner with Sales Enablement and internal systems on scoping and implementation of tools to boost rep effectiveness.

Skills

Sales operations

Strategy

KPI frameworks

Forecasting

Cross-functional collaboration

Executive communication

German language

Education

Bachelor's degree in Business

MBA or advanced degree preferred

Tools

Salesforce

Google Workspace

Excel

Job description

Zoom is seeking a Senior Sales Operations Manager for the EMEA Central region. The role is remote (DEU) with Amsterdam as a possible base, requiring German fluency and full-time commitment.

You will partner with Sales leadership to shape how Zoom’s sales organization operates, designing KPI frameworks, driving quota and territory planning, and delivering executive-grade analytics. You’ll work with GTM Insights and Finance to ensure accurate forecasting, reporting, and process improvements, while