Embedded Software Engineer I – Telematics Tier2 Escalation

Cintal, Inc.

Chillicothe (IL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

10 paid holidays
PTO 2 weeks per year
Medical, dental and vision insurance
Life and disability insurance
401(k) with employer contribution
Relocation reimbursement
Annual bonus
Visa sponsorship

Job summary

Cintal, Inc. is seeking a Customer Support Tier2 specialist to escalate Telematics issues and collaborate with Dealer peers and the Technology Service Engineering team to resolve problems across Telematics Solutions.

The role requires 1–2 years of experience and a Bachelor’s degree in computer science or software engineering; visa sponsorship is offered, and you will join a diverse, global team.

Qualifications

  • 1–2 years of related experience required.
  • Bachelor’s degree in computer science, software engineering or relevant field.
  • Authorized to work in the United States; visa sponsorship available.

Responsibilities

  • Provide Tier2 escalation path for Technology.
  • Escalate tickets from Telematics Solutions across all products.

Skills

Troubleshooting
Electrical background
Schematic understanding
J1939, Ethernet, Modbus
Data sources incl. AI

Education

Bachelor's degree in computer science or software engineering

Job description

Cintal, Inc. is seeking a Customer Support Tier2 specialist to escalate Telematics issues and collaborate with Dealer peers and the Technology Service Engineering team to resolve problems across Telematics Solutions.

The role requires 1–2 years of experience and a Bachelor’s degree in computer science or software engineering; visa sponsorship is offered, and you will join a diverse, global team.

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