Embedded Security Technician — Field Service

Convergint Technologies, LLC; Bethpage (NY); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Holidays & PTO starting at 13 days

Medical, Dental & Vision Plan

Life Insurance & Disability Plan

401K Matching Plan

Tuition Reimbursement

Company vehicle or vehicle stipend

CSR Day

Cell phone reimbursement

Paid parental leave

Job summary

Convergint is seeking a full-time Security Service Technician in the Bethpage, NY area to service and support customers, respond to service calls, and contribute to small projects while upholding Convergint's values and culture.

You will diagnose, repair, and install security and access control systems, perform preventative maintenance, and prepare detailed service reports. Local travel and after-hours work may be involved.

Qualifications

• Education: High School/GED or equivalent experience.
• Minimum 3–5 years servicing, integrating, and programming access control systems.
• Preferred experience includes CCTV (Milestone/Genetec) and access control platforms (AMAG/Lenel/Genetec/Software House-CCURE/S2).
• Strong problem solving, compliance with safety policies, and customer-focused service.

Responsibilities

• Respond to service calls and maintenance requests; diagnose, repair, and install systems as needed.
• Provide world-class service and communicate effectively with customers and team members.
• Perform preventative maintenance on installed systems and assist with small projects.
• Prepare detailed service reports for invoicing and cost tracking.
• Collaborate with specialists on servicing existing customers and cross-training.

Skills

Customer focus

Technical skills

Programming skills

Self-starter

Mechanical aptitude

Electrical aptitude

Driver's license

Travel readiness

Education

High School/GED

Tools

Milestone

Genetec

AMAG

Lenel

CCURE/S2

Job description

Convergint is seeking a full-time Security Service Technician in the Bethpage, NY area to service and support customers, respond to service calls, and contribute to small projects while upholding Convergint's values and culture.

You will diagnose, repair, and install security and access control systems, perform preventative maintenance, and prepare detailed service reports. Local travel and after-hours work may be involved.