Embedded Ops Lead for Growth-Driven Agency (Part-Time)

Partnered Management Group; Charlotte (NC); Remote; USD 40,000 - 70,000; Part time

Job summary

Partnered Management Group in Charlotte, NC is seeking an experienced Operations Lead to embed inside a client agency on a part-time contract basis, with potential to grow into full-time engagement. You will quickly understand the founder's goals, implement structure, and start driving momentum with minimal handholding.

You’ll lead daily operations, translate strategic aims into actionable plans, and build scalable systems.

Qualifications

• 5+ years leading operations in a digital marketing, advertising, or creative agency.
• Strong leadership and clear communication across teams and founders.
• Exceptional organization, judgment, and ownership with minimal direction.
• Fluency with modern tools, automations, and AI-driven solutions.
• Problem-solving skills to build structured solutions in evolving environments.
• Steady presence; available during standard business hours.

Responsibilities

• Embed inside a client agency and lead internal operations as a trusted partner.
• Translate founder's goals into actionable plans; run systems and people.
• Direct daily operations; align execution with agency goals; drive momentum.
• Build and optimize systems that scale as the agency grows.
• Leverage automation and AI to streamline execution and reduce repetitive work.
• Drive accountability; ensure deliverables land with clarity and ownership.
• Spot issues early and build structure to keep founder in their zone of genius.
• Lead strategic and capacity planning to assign work to the right people.

Skills

Operations leadership

Digital marketing agency

Remote work

Communication

Automation & AI tools

Tools

ClickUp

Zapier

Job description

Partnered Management Group in Charlotte, NC is seeking an experienced Operations Lead to embed inside a client agency on a part-time contract basis, with potential to grow into full-time engagement. You will quickly understand the founder's goals, implement structure, and start driving momentum with minimal handholding.

You’ll lead daily operations, translate strategic aims into actionable plans, and build scalable systems.