Email Deliverability Lead (Specialist IC)

Native Commerce; United States; À distance; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Learning budget for tools

Résumé du poste

Native Commerce is seeking an Email Deliverability Lead to own the architecture, provider ramps, and Postmaster monitoring to maximize inbox placement while keeping spam below threshold.

You will work with Marketing and Engineering to enforce authentication, run seed tests, and optimize sending strategy across providers and regions.

Qualifications

• Experience building and maintaining deliverability infrastructure.
• Strong knowledge of SPF/DKIM/DMARC and trusted sender posture.
• Hands-on with ESPs (SES/SendGrid/Mailgun) and DNS hygiene.
• SQL/BI for segmenting and ramping by provider.

Responsabilités

• Architect isolated sending stacks and enforce domain health hygiene.
• Own authentication posture and enforcement across domains.
• Design provider-specific warmups with safe weekly step-ups.
• Monitor Postmaster/Yahoo feedback loops and trigger rollbacks.
• Run inbox placement tests and report by provider/region.
• Integrate list-validation at ingestion and manage suppressions.
• Collaborate with engineering for anomaly alerts and root-cause analysis.
• Coach marketing on inbox-safe sending and unsubscribe compliance.

Connaissances

Deliverability engineering

ISP reputation management

Postmaster monitoring

Email authentication (SPF/DKIM/DMARC)

Provider warmups & ramps

Seed testing & inbox placement

SQL/BI for segmentation

Threshold management (<0.1% spam)

Outils

Gmail Postmaster Tools

Everest/Validity

GlockApps

ZeroBounce/NeverBounce

Description du poste

Email Deliverability Lead (Specialist IC)

Introduction

You turn cold lists into revenue, without burning the domain. At Native Commerce, you’ll own the architecture, provider-specific ramps, and Postmaster monitoring that keep millions of messages landing in the inbox and spam complaints below threshold.

Team Mission

Our Lifecycle & Growth Ops team reactivates dormant revenue safely. We design isolated sending environments, enforce authentication, and monitor risk signals aligned with the latest Gmail/Yahoo bulk-sender rules (SPF/DKIM/ DMARC , one-click unsubscribe, and spam complaints well below the 0.3% ceiling).

Key Responsibilities

• Architect isolated sending stacks (subdomains, IP pools) for higher-variance traffic; enforce DNS/rDNS and TLS hygiene.
• Own authentication posture across all domains: SPF, DKIM, DMARC at enforcement; roll out BIMI after stability
• Build provider-specific warmups and volume ramps (Gmail/Yahoo/Outlook) with hard guardrails on complaints and bounces; never exceed safe weekly step-ups.
• Monitor Gmail Postmaster Tools and Yahoo Complaint Feedback Loop daily; trigger freeze/rollback playbooks when metrics drift
• Run inbox placement/seed testing (e.g., Validity Everest, GlockApps) and report by provider, segment, and region.
• Integrate list-validation APIs (ZeroBounce/NeverBounce) at ingestion; maintain complaint-based and inactivity-based suppression rules.
• Partner with Engineering to tag campaigns for root-cause analysis (ISP, cohort, cadence) and to automate anomaly alerts.
• Coach marketers on inbox-safe sending: cadence, segmentation, and List-Unsubscribe (one-click) compliance.

Must-Have Skills

• Hands-on with Amazon SES, SendGrid, or Mailgun plus DNS/rDNS and SMTP fundamentals.
• Daily ops with Gmail Postmaster + Yahoo CFL and proven remediation playbooks.
• Seed testing/inbox placement tools (Everest/Validity, GlockApps) and hygiene automation.
• Strong SQL/BI for segmentation and provider-specific ramping.
• Comfort owning thresholds: target <0.1% spam; never cross 0.3%.

Nice-to-Haves

• MTA concepts: throttling, concurrency, per-minute rate control.
• MTA-STS/TLS posture and BIMI SVG/VMG workflow.
• AI-assisted log parsing / anomaly detection.
• Experience building or maintaining seed inbox networks.
• Competitive base + performance bonus; learning budget for deliverability tools/certs (DMARC/BIMI, Everest). Final package calibrated to experience and location.

About Native Commerce

Native Commerce helps brands grow profitably through lifecycle, performance, and CX operations. We build durable systems that compound results, so clients can scale with confidence.

Native Commerce Culture

We’re systems thinkers who value clarity, safety, and speed. You’ll have ownership to design guardrails, select tooling, and set standards, while collaborating with marketers and engineers who respect the inbox and the data behind it.

Also searched titles (for discoverability/keywords): Deliverability Engineering Lead · Sender Reputation Lead · Email Deliverability Engineer · Email Systems Engineer (Deliverability) · Postmaster Operations. (Helps candidates self-identify and improves LinkedIn search match.)