Deliverability Consultant (Fully Remote)

Cordial; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Wellness stipend

Cell phone stipend

Childcare benefit

Education reimbursements

Flexible time off

Medical coverage

Dental coverage

Vision coverage

Life insurance

401k match

Equity

Job summary

Cordial is seeking a deliverability expert to guide clients toward sending success and oversee onboarding and ongoing optimization with autonomy.

You will collaborate with Client Success, Strategy, and Support teams, interpret data for non-technical stakeholders, and develop best practices and content for both internal and client audiences.

The role emphasizes balance, equity and a healthy work-life culture, with a startup vibe and opportunities to influence email strategy at scale.

Qualifications

• 3+ years in a deliverability role with strong knowledge of SMTP, authentication, and ISPs.
• Experience with MTA providers, onboarding new clients, and troubleshooting sending issues.
• High emotional intelligence, problem-solving skills, and proficiency in G Suite and BI tools.

Responsibilities

• Serve as a subject matter expert in email deliverability, guiding clients to sending success.
• Manage multiple projects, from onboarding to ongoing optimization, with autonomy and ownership.
• Collaborate with Client Success, Strategy, and Support teams to exceed client expectations.
• Interpret high-level data and communicate insights to non-technical marketers and executives.
• Develop best practices, documentation, and content for both internal and client audiences.

Skills

Deliverability expertise

SMTP knowledge

Authentication

ISPs relationships

MTA onboarding

Tools

G Suite

BI tools

Job description

• Serve as a subject matter expert in email deliverability, guiding clients to sending success.
• Manage multiple projects, from onboarding to ongoing optimization, with autonomy and ownership.

Responsibilities:

• Collaborate with Client Success, Strategy, and Support teams to exceed client expectations.
• Interpret high-level data and communicate insights to non-technical marketers and executives.
• Develop best practices, documentation, and content for both internal and client audiences.

About You:

• 3+ years in a deliverability-related role with strong knowledge of SMTP, authentication, and ISPs.
• Experience with MTA providers, onboarding new clients, and troubleshooting sending issues.
• High emotional intelligence, problem-solving skills, and proficiency in G Suite and BI tools.
• Flexible time off, medical/dental/vision/life, 401k match, and equity.
• Perks include wellness and cell phone stipends, childcare, and education reimbursements.
• A healthy work/life balance with a strong commitment to diversity, equity, and inclusion.

Cordial

Cordial is a marketing platform founded in 2014 to bring more humanity and empathy to brand communication. It is a growth-stage startup trusted by brands like PacSun and Forbes, with a culture of transparency, collaboration, and continuous improvement.