Email & Client Support Intern

Austin Community College; Richmond (VA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid holidays

Tuition reimbursement

Job summary

A leading energy provider is seeking an enthusiastic intern for their Email administration team in Richmond, VA. The role provides hands-on experience in managing Email environments, troubleshooting issues, and supporting IT infrastructure. Candidates should be pursuing a Bachelor's degree in relevant fields. Applicants will develop technical skills and gain valuable industry exposure while contributing to team projects and technical documentation.

Qualifications

• Must have strong interest in IT systems administration.
• Excellent problem-solving, communication, and technical writing skills required.
• Familiarity with desktop operating systems and email systems is essential.
• Experience with enterprise platforms like Microsoft 365 is a plus.
• Basic proficiency in at least one scripting language is necessary.

Responsibilities

• Assist with Outlook and OWA issues.
• Troubleshoot email connectivity problems.
• Support secure webmail functions such as password resets.
• Manage technical documentation and workflow diagrams.
• Participate in team meetings and contribute to projects.

Skills

IT systems administration

Problem-solving skills

Communication skills

Technical writing skills

Basic networking

Email systems

Scripting language proficiency

Education

Currently pursuing a 4-year Bachelor's degree in Information Systems, Cyber Security, Computer Science, or related field

Tools

Microsoft Outlook

Microsoft Teams

SharePoint

ServiceNow

Splunk

Job description

A leading energy provider is seeking an enthusiastic intern for their Email administration team in Richmond, VA. The role provides hands-on experience in managing Email environments, troubleshooting issues, and supporting IT infrastructure. Candidates should be pursuing a Bachelor's degree in relevant fields. Applicants will develop technical skills and gain valuable industry exposure while contributing to team projects and technical documentation.