Email Campaigns Lead — Lifecycle Marketing & Analytics

SpaceX; Bastrop (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

SpaceX is seeking a Starlink Communications Manager (Campaign Management) to own the data, logic, and reporting for consumer email programs, including audience definitions, targeting rules, eligibility logic, and offer logic.

The role covers evergreen, promotional, nurture, abandoned cart, and post-purchase emails, plus A/B testing, production reliability, and cross-market reporting. A Bachelor’s degree and 3+ years of experience are required.

Qualifications

• Bachelor’s degree in marketing, communications, or a related field.
• 3+ years of lifecycle marketing, CRM, growth, or consumer communications, with production-owned automated email programs.
• Experience defining audiences, targeting rules, eligibility logic, and content.

Responsibilities

• Own audience definitions, targeting rules, eligibility logic, nested conditionals, and conversion reporting for consumer email; keep them current against product and brief.
• Validate and document sources, decision rules, and results so every send is reproducible and auditable in production
• Issue a write-up for each campaign, confirm it matches requirements before go-live, and own ongoing performance reporting after instrumentation: dashboards and regular reporting on sends, clicks, attributed orders, conversion vs. other markets, and post-purchase revenue impact
• Own pre-purchase sequences end-to-end: nurture, abandoned cart, and related lead follow-up — targeting, branching logic, and content
• Own all platform-based automated post-purchase emails: targeting, nested conditional logic, templates, triggers, and production reliability
• Keep high-complexity templates current as documented, shared production assets
• Scale upsell and upgrade campaign management — eligibility logic, audience rules, testing, and reporting — into repeatable, high-volume programs
• Support Residential- and Roam-specific campaigns with distinct tracking, organized tests, and market-level conversion reporting
• Stand up behavior-based sends using existing tools and documented processes
• Run A/B tests as versioned, repeatable campaigns and promote winning variants into standard programs
• Partner with the platform/engineering team to identify capability gaps (audience tooling, template complexity, trigger reliability, reporting) and advocate for software-engineering work that unblocks scale

Skills

Lifecycle Marketing

CRM

Growth

Consumer Communications

A/B Testing

SQL

Audience Definitions

Reporting

Education

Bachelor’s degree

Job description

SpaceX is seeking a Starlink Communications Manager (Campaign Management) to own the data, logic, and reporting for consumer email programs, including audience definitions, targeting rules, eligibility logic, and offer logic.

The role covers evergreen, promotional, nurture, abandoned cart, and post-purchase emails, plus A/B testing, production reliability, and cross-market reporting. A Bachelor’s degree and 3+ years of experience are required.