Email Campaign Specialist (SMS Optional)

Utah Mammoth; Sandy (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

The Utah Mammoth are seeking a motivated Email Coordinator to support the strategy and execution of marketing campaigns across email and SMS channels. This is a full-time position based in Sandy, Utah.

You will own the day-to-day building, testing, and deployment of email and SMS campaigns, manage the marketing calendar, and report on performance to drive improvements. This role works across departments and with AI tools to enhance workflows and outcomes.

Qualifications

• 4-year degree in Marketing, Journalism, Communications, or a related field.
• Experience with Marketo or other email marketing platforms.
• HTML and CSS or basic coding experience.
• Strong copywriting and editing skills.
• Experience with SMS marketing platforms is a plus.
• Experience with project management tools such as Asana is a plus.
• Familiarity with AI tools such as ChatGPT, Gemini, Claude, or similar tools is a plus.
• Ability to read and act on campaign performance metrics such as open rates, click rates, and revenue.
• Strong written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple projects under tight deadlines.
• Availability to complete deployments as needed, including some nights, weekends, and holidays.
• Positive attitude and team-oriented mindset.

Responsibilities

• Build, test, and execute email marketing campaigns for gamedays, offers, newsletters, and other operational communications.
• Potentially engage fans through SMS marketing campaigns using approved SMS marketing software.
• Manage the email marketing calendar, coordinating timelines, deadlines, and deliverables across multiple concurrent campaigns.
• Assist with reporting on campaign metrics — including open rates, click rates, and revenue generation — and use those insights to improve performance.
• Collaborate across organizational departments, using email, SMS, and push notifications to accomplish key objectives.
• Track sponsor fulfillment, including asset inclusion, reporting, and communication.
• Develop and execute marketing campaigns focused on audience growth across the email and SMS spaces.
• Write, edit, and organize email and SMS copy, build campaign briefs, and assist with campaign setup.
• Support marketing execution across web, social, print, and in-venue channels as needed.
• Responsible use of approved marketing and AI tools to support research, first-draft copy, content versioning, and workflow efficiency.
• Provide marketing support to ticketing, corporate partnerships, game presentation, community relations, public relations, and other internal departments as needed.
• Complete email and SMS deployments regardless of day, including nights, weekends, and holidays.
• Protect the reputation of the company.
• Exemplify the Utah Mammoth mission and values: transparent, all in, community obsessed, one team, scrappy.
• Other duties as assigned.

Skills

Dependable

Detail-Oriented

Communication

Collaborative

Project Management

Creative Problem-Solving

Data-Informed

Action-Oriented

Curiosity with New Tools

Education

4-year degree in Marketing, Journalism, Communications, or related field

Tools

Marketo

HTML/CSS

Asana

AI tools (ChatGPT, Gemini, Claude)

Job description

The Utah Mammoth are seeking a motivated Email Coordinator to support the strategy and execution of marketing campaigns across email and SMS channels. This is a full-time position based in Sandy, Utah.

You will own the day-to-day building, testing, and deployment of email and SMS campaigns, manage the marketing calendar, and report on performance to drive improvements. This role works across departments and with AI tools to enhance workflows and outcomes.