Email Campaign Specialist - Alumni & Donor Outreach

University of Texas; United States; On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Competitive benefits package

Professional development opportunities

TRS retirement plan

Job summary

The University of Texas at Austin seeks an Email Coordinator to centrally coordinate alumni and donor email communications, manage centralized requests, and ensure campaigns meet governance guidelines. You will activate campaigns in Eloqua and coordinate with UT Austin units to finalize content and audience selections.

You will also support Salesforce CRM campaign builds, maintain calendars, and uphold deliverability and accessibility standards in a high-volume, deadline-driven environment.

Qualifications

• Bachelor’s degree and at least three years of experience in email marketing, digital communications, marketing operations, project coordination, or a related field.
• Ability to manage high volume of time-sensitive requests and meet deadlines.
• Experience reviewing email content, audience criteria, or campaign assets for completeness and compliance with established standards.
• Strong written and verbal communication skills with attention to detail.
• Ability to collaborate with stakeholders across multiple organizational units and adapt to new marketing technologies, governance standards, and business processes.

Responsibilities

• Work with teams to manage the Alumni/Donor External Email Calendar by reviewing incoming requests for availability, coordinating campaign schedules, with a goal of minimizing recipient email fatigue.
• Review submitted audience criteria, email assets, brand standards, legal requirements, and deliverability details to ensure requests are complete and compliant.
• Prioritize email requests based on sending frequency, audience size, urgency, and organizational needs.
• Coordinate with UT Austin colleges, schools, and units to finalize content, audience selections, and other required campaign assets.
• Assist the Annual Giving team with Salesforce CRM campaign builds and campaign tracking through appeal codes and reports.
• Activate approved alumni and donor email campaigns in Eloqua and verify that campaigns are accurately configured before deployment.
• Manage and coordinate a high-volume of email sends per month while maintaining accuracy, consistency, and timely execution.
• Maintain documentation and support adherence to established industry and UT Austin email governance guidelines.
• Additional duties as assigned.

Skills

Email marketing

Digital communications

Marketing operations

Project coordination

Attention to detail

Education

Bachelor’s degree

Tools

Oracle Eloqua

Salesforce CRM

HTML

Job description

The University of Texas at Austin seeks an Email Coordinator to centrally coordinate alumni and donor email communications, manage centralized requests, and ensure campaigns meet governance guidelines. You will activate campaigns in Eloqua and coordinate with UT Austin units to finalize content and audience selections.

You will also support Salesforce CRM campaign builds, maintain calendars, and uphold deliverability and accessibility standards in a high-volume, deadline-driven environment.