Email Coordinator

University of Texas; United States; On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Competitive benefits package

Professional development opportunities

TRS retirement plan

Job summary

The University of Texas at Austin seeks an Email Coordinator to centrally coordinate alumni and donor email communications, manage centralized requests, and ensure campaigns meet governance guidelines. You will activate campaigns in Eloqua and coordinate with UT Austin units to finalize content and audience selections.

You will also support Salesforce CRM campaign builds, maintain calendars, and uphold deliverability and accessibility standards in a high-volume, deadline-driven environment.

Qualifications

• Bachelor’s degree and at least three years of experience in email marketing, digital communications, marketing operations, project coordination, or a related field.
• Ability to manage high volume of time-sensitive requests and meet deadlines.
• Experience reviewing email content, audience criteria, or campaign assets for completeness and compliance with established standards.
• Strong written and verbal communication skills with attention to detail.
• Ability to collaborate with stakeholders across multiple organizational units and adapt to new marketing technologies, governance standards, and business processes.

Responsibilities

• Work with teams to manage the Alumni/Donor External Email Calendar by reviewing incoming requests for availability, coordinating campaign schedules, with a goal of minimizing recipient email fatigue.
• Review submitted audience criteria, email assets, brand standards, legal requirements, and deliverability details to ensure requests are complete and compliant.
• Prioritize email requests based on sending frequency, audience size, urgency, and organizational needs.
• Coordinate with UT Austin colleges, schools, and units to finalize content, audience selections, and other required campaign assets.
• Assist the Annual Giving team with Salesforce CRM campaign builds and campaign tracking through appeal codes and reports.
• Activate approved alumni and donor email campaigns in Eloqua and verify that campaigns are accurately configured before deployment.
• Manage and coordinate a high-volume of email sends per month while maintaining accuracy, consistency, and timely execution.
• Maintain documentation and support adherence to established industry and UT Austin email governance guidelines.
• Additional duties as assigned.

Skills

Email marketing

Digital communications

Marketing operations

Project coordination

Attention to detail

Education

Bachelor’s degree

Tools

Oracle Eloqua

Salesforce CRM

HTML

Job description

Job Posting Title: Email Coordinator

Hiring Department: University Development Office

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

About The University of Texas at Austin

What starts here changes the world. The University of Texas at Austin, founded in 1883, ranks among the best universities in the world. With 76 programs ranked in the top 10, UT Austin is the #1 public university in Texas and the #7 public university in the nation. Like the state it calls home, The University of Texas at Austin is a bold, ambitious leader supporting more than 55,000 students, 4,750 faculty, 15,000 staff and top national programs across 18 colleges and schools. Amid the backdrop of Austin, Texas, a city recognized for its creative and entrepreneurial spirit, the University provides a place to explore countless opportunities for tomorrow’s artists, scientists, athletes, doctors, entrepreneurs and engineers. Learn more about UT’s mission and values and leadership.

Why Join Texas Development?

The University of Texas at Austin is a thriving hub of learning and discovery that anchors our city and enables excellence and innovation on the highest level. And it’s only possible because generous supporters believe in the power and promise of our state’s flagship university to change the world. With more than $6 billion raised in the What Starts Here campaign, Texas Development is quickly becoming one of the best fundraising programs in public higher education. Texas Development is a dynamic community of 500+ fundraising professionals across the Forty Acres. We strive to reach the highest levels of achievement and success in all that we do by creating meaningful and powerful experiences for our donors. Follow your passion, grow your career and help us change the world.

Benefits

• The University provides a competitive benefits package that includes insurance and retirement benefits in addition to other programs and services.
• Texas Development supports growth by offering professional development opportunities that help every team member accomplish their goals, enrich their skillset and deepen their engagement with UT.
• The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Purpose

Serve as the central coordination and quality-control point for alumni and donor email communications by managing centralized requests, coordinating campaign schedules, verifying that submissions meet established requirements, and activating approved campaigns in Eloqua in accordance with SPUR and Eloqua governance guidelines.

Responsibilities

• Work with teams to manage the Alumni/Donor External Email Calendar by reviewing incoming requests for availability, coordinating campaign schedules, with a goal of minimizing recipient email fatigue.
• Review submitted audience criteria, email assets, brand standards, legal requirements, and deliverability details to ensure requests are complete and compliant.
• Prioritize email requests based on sending frequency, audience size, urgency, and organizational needs.
• Coordinate with UT Austin colleges, schools, and units to finalize content, audience selections, and other required campaign assets.
• Assist the Annual Giving team with Salesforce CRM campaign builds and campaign tracking through appeal codes and reports.
• Activate approved alumni and donor email campaigns in Eloqua and verify that campaigns are accurately configured before deployment.
• Manage and coordinate a high-volume of email sends per month while maintaining accuracy, consistency, and timely execution.
• Maintain documentation and support adherence to established industry and UT Austin email governance guidelines.
• Additional duties as assigned.

Salary

$54,000

Required Qualifications

• Bachelor’s degree and at least three years of experience in email marketing, digital communications, marketing operations, project coordination, or a related field.
• Demonstrated ability to manage a high volume of time-sensitive requests, organize competing priorities, and maintain accuracy under deadlines.
• Experience reviewing email content, audience criteria, or campaign assets for completeness and compliance with established standards.
• Strong written and verbal communication skills, attention to detail, sound judgement, and proficiency with Microsoft Office or comparable workplace applications.
• Ability to collaborate effectively with stakeholders across multiple organizational units and adapt to new marketing technologies, governance standards, and business processes.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Experience using Oracle Eloqua and Salesforce CRM or a comparable email marketing and CRM platforms.
• Ability to coordinate a high-volume of email campaigns, centralized request queues, or editorial calendars.
• Familiarity with audience segmentation, email deliverability, accessibility, brand standards, data privacy, and legal or regulatory requirements for external communications.
• Experience working in higher education advancement or a similarly complex organization or industry.
• Experience using project management, service management, calendar, or workflow tools to coordinate requests and deadlines.
• Working knowledge of HTML and email quality-assurance practices.

Working Conditions

This position is based in Austin, Texas. Must be eligible to work in the United States on a full-time basis for any employer without sponsorship. Applicants must be authorized to work in the United States. The University Development Office does not sponsor work visas for this position. Works in standard office conditions, in a shared office environment, with repetitive use of a keyboard at a workstation. The standard work schedule for this on-site position is Monday through Friday, 8:00 a.m. to 5:00 p.m. May require additional hours during peak periods and special events. Regular and consistent attendance is required in this job.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicant to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site. UT Austin is a Tobacco-free Campus