Elkhart Quality Engineer — Root Cause & Process Improvement

Dometic; Elkhart (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Employee Assistance Program (EAP)

Disability insurance (STD/LTD)

401 (k) with company match

PTO

Company defined holidays and two float

Floating holidays

Paid maternity/paternity leave

Tuition assistance

Membership reimbursement

Employee discounts

Opportunities to make an impact

Job summary

Dometic is seeking a Quality Engineer for our Elkhart, IN facility to identify quality risks and implement corrective actions across Operations, Engineering, Supply Chain, and Product Management. The role emphasizes hands-on problem solving, data-driven decisions, and improving processes in a fast-paced manufacturing environment.

You will participate in APQP, PFMEA, Control Plan development, root cause analysis, and audits while supporting product launches and continuous quality improvement.

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Quality, Manufacturing, or related technical discipline.
• 3-5 years of experience in manufacturing quality.
• Experience with root cause analysis and corrective action systems.
• Strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Excel and quality reporting tools.
• ASQ CQE preferred.
• Experience with PPAP, APQP, and product launch processes preferred.
• Working knowledge of ISO 9001 quality systems preferred.

Responsibilities

• Provide day-to-day quality support for manufacturing operations with primary focus on investigation of quality concerns and facilitating timely resolution.
• Investigate customer complaints and warranty-related concerns and lead containment activities and corrective actions.
• Coordinate customer quality issues and communication as required.
• Support OEM field issue investigations and quality reporting activities.
• Drive root cause analysis using structured methodologies including 8D, 5 Why, Fishbone, and corrective action disciplines.
• Maintain and report monthly performance metrics and analyze performance data to identify trends and improvement opportunities.
• Participate in new product launches by supporting APQP, PFMEA, and Control Plan development.
• Review and approve quality documentation, inspection standards, and work instructions.
• Support engineering changes, product introductions, and part verification activities and provide technical support in the development and standardization of quality assurance aspects of new products.
• Conduct product evaluations, failure analysis, and disposition activities.
• Perform internal audits, process audits, and product audits to verify quality system compliance.
• Participate in cross-functional teams to support operational and business objectives.
• Provide backup support for key segment quality functions.

Skills

Root cause analysis

Quality systems

Problem solving

Analytical skills

Education

Bachelor's degree in Engineering or related technical discipline

Tools

Microsoft Excel

Quality reporting tools

Job description

Dometic is seeking a Quality Engineer for our Elkhart, IN facility to identify quality risks and implement corrective actions across Operations, Engineering, Supply Chain, and Product Management. The role emphasizes hands-on problem solving, data-driven decisions, and improving processes in a fast-paced manufacturing environment.

You will participate in APQP, PFMEA, Control Plan development, root cause analysis, and audits while supporting product launches and continuous quality improvement.