Elite Suite Host & Member Concierge

FOX News Channel; Chicago (IL); On-site; USD 62,000 - 76,000; Full time

Job summary

Fox News Channel seeks Suite Hosts to deliver premium, high-touch experiences for members in arena and stadium suites. You will manage onboarding, guidance, and personalized service, ensuring unforgettable visits and strong member relationships.

Role requires 2+ years in hospitality or private-club settings, CRM familiarity, and the ability to work onsite at multiple venues. This is a fast-paced, startup-style growth environment with consistent in-person engagement.

Qualifications

• 2+ years in a member service or hospitality role.
• Experience with CRM systems and confidential data.
• Strong communication and empathy.
• Ability to thrive in a fast-paced, growth-stage environment.

Responsibilities

• Deliver seamless run-of-show execution for club-suites guests.
• Assist with catering orders, guest welcomes, space navigation, and experiences.
• Act as onsite point of contact across channels for members.
• Capture member insights and feedback to refine engagement.
• Support the Experience Manager in strategies to deepen relationships and retention.
• Report to different venues within the local market as scheduled.

Skills

CRM systems

Excellent communication

Hospitality experience

Organizational skills

Tools

CRM software

Job description

Fox News Channel seeks Suite Hosts to deliver premium, high-touch experiences for members in arena and stadium suites. You will manage onboarding, guidance, and personalized service, ensuring unforgettable visits and strong member relationships.

Role requires 2+ years in hospitality or private-club settings, CRM familiarity, and the ability to work onsite at multiple venues. This is a fast-paced, startup-style growth environment with consistent in-person engagement.