Elite SIGINT Ops & Support Specialist

CACI International Inc; Austin (TX); On-site; USD 67,800 - 142,200; Full time

Job summary

CA CI International Inc. is seeking a SIGINT Operation Support Specialist in Austin, TX. You will resolve hardware and software issues for military customers and train users on CACI software.

You will support system installations, monitor deployments, and troubleshoot networks to ensure mission readiness. You will work closely with developers, QA, and security teams, travel to customer sites, and provide after-hours support as needed.

Qualifications

• Active TS/SCI clearance with polygraph is required.
• BA/BS degree or equivalent experience is required.
• Experience with military SIGINT and ISR operations is required.
• Intermediate Linux command-line skills are required.
• Ability to travel approximately 25%.

Responsibilities

• Help military customers resolve hardware and software issues by providing fast and accurate technical and operational support.
• Train customers on CACI software through chat, phone, in-person sessions, or classroom settings.
• Support system installations on customer platforms and at ground sites.
• Monitor, troubleshoot, configure, and train users on CACI products such as APERTURE, POINTGUARD, and GEOnet.
• Maintain the readiness and availability of deployed systems using scripts and the Linux command line.
• Troubleshoot end-to-end networking issues to keep tactical systems operational.
• Travel to customer sites for installations, training, and test events.
• Log and track software issues in JIRA and participate in bug review meetings.
• Deliver scheduled reports and high-level metrics to customers and leadership.
• Provide after-hours support when needed.
• Work with developers, QA, security, and support teams to meet program goals.

Skills

Top Secret clearance with polygraph

Strong communication skills

Independent worker

Linux command-line skills

Navy cryptologic systems experience

Education

Bachelor's degree or equivalent experience

Tools

APERTURE

POINTGUARD

GEOnet

JIRA

Job description

CA CI International Inc. is seeking a SIGINT Operation Support Specialist in Austin, TX. You will resolve hardware and software issues for military customers and train users on CACI software.

You will support system installations, monitor deployments, and troubleshoot networks to ensure mission readiness. You will work closely with developers, QA, and security teams, travel to customer sites, and provide after-hours support as needed.