Elite Service Advisor – Auto Care, High Earning Potential

Purchaseyourfreedom; San Jose (CA); On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Comprehensive benefits

Life insurance

401(k) plan

Paid time off

Parental leave

Training & development

Job summary

Honda of Stevens Creek, a Sonic Automotive dealership, is seeking a Service Advisor to join a busy service department. You will greet customers, document service needs, and liaise with technicians to ensure timely diagnoses and repairs.

The role offers a high earning potential with commission/production bonuses and a comprehensive benefits package. The position requires strong communication, basic automotive knowledge, and proficiency with dealership software.

Qualifications

• Excellent communication and interpersonal skills.
• Basic knowledge of automotive maintenance and repairs.
• Proficient with dealership management systems and service scheduling software.
• Strong organizational skills in a fast-paced environment.

Responsibilities

• Greet customers and document service needs accurately.
• Explain services, provide estimates, and obtain authorization.
• Coordinate workflow and monitor repair progress with technicians.
• Keep customers informed of status, timelines, and delays.
• Prepare repair orders, invoices, and process payments.

Skills

Communication

Customer service

Automotive knowledge

Computers & software

Organizational skills

Job description

Honda of Stevens Creek, a Sonic Automotive dealership, is seeking a Service Advisor to join a busy service department. You will greet customers, document service needs, and liaise with technicians to ensure timely diagnoses and repairs.

The role offers a high earning potential with commission/production bonuses and a comprehensive benefits package. The position requires strong communication, basic automotive knowledge, and proficiency with dealership software.