Elite Premium Lounge Ops Manager - Miami

Compass Group USA; Florida; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

Retirement Plan

Commuter Benefits

Employee Assistance Program

Job summary

Compass Group USA, via Flik Hospitality, seeks a Premium Lounge Operations Manager to lead the AMEX Centurion Lounge at the Miami International Airport. You will oversee food and beverage operations, develop the team, and ensure the highest standards of service and brand excellence.

The role requires hospitality leadership, budget awareness, and guest-focused service in a premium lounge setting. Flexibility for open shifts and weekends is expected.

Qualifications

• 2–4 years of food service management experience.
• 2–4 years of team leadership experience.
• Experience in restaurants, hotels, bars, VIP lounges, corporate dining, or related food service operations.
• Proficient with MS Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Oversee food and beverage operations within budget.
• Ensure high-quality food, service and hospitality for AMEX Centurion Lounge.
• Hire, train and develop lounge team members.
• Maintain relationships with associates, guests and clients.
• Support all functions of the AMEX Centurion Lounge.
• Perform other duties as assigned.

Skills

Food service management

Team leadership

Budget management

MS Office

ServSafe Certification

Education

Associate degree (preferred)

Tools

MS Office suite

Job description

Compass Group USA, via Flik Hospitality, seeks a Premium Lounge Operations Manager to lead the AMEX Centurion Lounge at the Miami International Airport. You will oversee food and beverage operations, develop the team, and ensure the highest standards of service and brand excellence.

The role requires hospitality leadership, budget awareness, and guest-focused service in a premium lounge setting. Flexibility for open shifts and weekends is expected.