Elite Member Services & Concierge Attendant

Shore Lodge; Idaho; Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Shore Lodge in Idaho seeks a friendly Member Services Associate to deliver Forbes/AAA 4-star service to members and guests. You will greet guests, orient them to Whitetail Club facilities, and help maintain the Fish & Swim Club, Clubhouse, and surrounding areas.

Responsibilities include assisting with outdoor activities, coordinating transportation, and supporting Marina and Guest Services as needed. Prior guest service experience and a clean driving record are required.

Qualifications

• Forbes/AAA, 3/4 star/diamond service experience in a like property.
• High School Diploma or equivalent
• Ability to multi-task while providing superior customer service
• Ability to convey an exemplary level of service by communicating effectively with members, guests and coworkers
• Possess a clean driving record and valid driver’s license
• General knowledge of Microsoft Office Applications
• Previous Guest Service Experience

Responsabilités

• Greet and welcome members to the facilities in accordance with our Forbes level of service
• Assist members with the orientation of Whitetail Club and all its facilities and amenities
• Maintain the general cleanliness of the Fish & Swim Club and Clubhouse exterior and interior, Whitetail Club Park, game rooms, workout facility and indoor tennis pavilion
• Assist members with fishing, mountain biking, Nordic skiing, sledding or other outdoor activities
• Maintain the pool, hot tub and locker rooms with towels, organize chairs, umbrellas and tables
• Maintain Whitetail Club transportation vehicles
• Perform valet parking if requested and fulfill transportation requests for members
• Assist the Marina and Guest Services when needed
• Monitor the Club amenities for cleanliness and orderliness
• Adhere to Company policies, procedures, and standards
• Perform other duties and responsibilities as assigned
• Be knowledgeable in Club events and programs

Connaissances

Customer service

Multi-tasking

Communication

Guest relations

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Description du poste

Shore Lodge in Idaho seeks a friendly Member Services Associate to deliver Forbes/AAA 4-star service to members and guests. You will greet guests, orient them to Whitetail Club facilities, and help maintain the Fish & Swim Club, Clubhouse, and surrounding areas.

Responsibilities include assisting with outdoor activities, coordinating transportation, and supporting Marina and Guest Services as needed. Prior guest service experience and a clean driving record are required.