Elite Luxury Residences Concierge

Auberge Resorts Collection; Dallas (TX); In loco; USD 52.000 - 88.000; Tempo pieno

Descrizione del lavoro

The Knox Private Residences by Auberge Collection seeks a Residences Concierge to be the primary contact for homeowners, guests and vendors, delivering seamless, secure, and highly personalized service within The Knox Private Residences.

You will support daily residential operations, coordinate move-ins, deliveries, access, and in-residence services, while maintaining logs and collaborating with Concierge, Valet, Engineering, Housekeeping and Security.

Competenze

• Passionate about delivering exceptional service and luxury residential experiences.
• Experience in luxury hospitality or high-end residential environments preferred.
• Strong communication, organization, and problem-solving skills.
• High level of professionalism, discretion, and emotional intelligence.
• Proficiency with property management systems (PMS) and service platforms.
• Flexible availability, including nights, weekends, and holidays.

Mansioni

• Deliver personalized, anticipatory service aligned with brand standards
• Serve as the primary contact for homeowners, guests, and vendors
• Coordinate move-ins, deliveries, vendor access, and contractor scheduling
• Monitor contractor activity and maintain accurate access and service logs
• Coordinate in-residence services such as maintenance, repairs, and housekeeping
• Manage resident, guest, and vendor access in partnership with Security
• Oversee package handling, deliveries, and resident notifications
• Support daily operations of residential areas and the Residences Lounge
• Assist with resident events and lifestyle programming
• Maintain accurate records, incident reports, and shift handovers
• Collaborate with departments including Concierge, Valet, Engineering, Housekeeping, and Security
• Support flexible coverage including evenings, weekends, holidays, and occasional overnight shifts

Conoscenze

Luxury hospitality experience

Strong communication

Discretion and professionalism

PMS proficiency

Flexibility nights/weekends

Strumenti

PMS software

Descrizione del lavoro

The Knox Private Residences by Auberge Collection seeks a Residences Concierge to be the primary contact for homeowners, guests and vendors, delivering seamless, secure, and highly personalized service within The Knox Private Residences.

You will support daily residential operations, coordinate move-ins, deliveries, access, and in-residence services, while maintaining logs and collaborating with Concierge, Valet, Engineering, Housekeeping and Security.