Elite Luxury Butler | In-Suite VIP Concierge

Silversea; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Silversea is seeking a highly professional Butler with a focus on ultra-luxury guest experiences. You will manage in-suite dining, amenities, and personalized services to anticipate guest preferences across suites and public areas.

Ideal candidates will have 2+ years in luxury guest services, fluent English, and multiple language capabilities. Certification from a recognized Butler program is required, with strong etiquette and discretion expected.

Qualifications

• Minimum 2 years Butler/guest facing services in a luxury environment.
• Fluent English; additional languages required as listed above.
• Professional butler luxury service certification is required.
• Strong emotional intelligence with conflict resolution and beverage knowledge.
• Understanding of ultra-luxury hospitality standards and bespoke service.
• Mastery of formal dining etiquette and silver service.

Responsibilities

• Deliver personalized Butler service and prepare guest suites per preferences.
• Be knowledgeable of in-suite services, beverages, etiquette, amenities, and systems.
• Coordinate in-suite services including dining, amenities, housekeeping support, packing/unpacking, shoeshine.
• Maintain guest history records and coordinate with supervisors and other departments.
• Assist in booking reservations for restaurants, spa, shore excursions and tours.
• Maintain cleanliness, organization, inventory and health compliance in suites and pantries.

Skills

Fluent English

German

Portuguese

French

Italian

Spanish

Mandarin

Chinese

Japanese

Russian

Arabic

Formal dining etiquette

In-suite fine dining

Emotional intelligence

Conflict resolution

VIP guest service

Luxury hospitality standards

Guest history management

Education

The International Butler Academy certification

Job description

Silversea is seeking a highly professional Butler with a focus on ultra-luxury guest experiences. You will manage in-suite dining, amenities, and personalized services to anticipate guest preferences across suites and public areas.

Ideal candidates will have 2+ years in luxury guest services, fluent English, and multiple language capabilities. Certification from a recognized Butler program is required, with strong etiquette and discretion expected.