Elite Inside Sales: Appointment Confirmation Pro

Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Culture

Paid time off

Health insurance

Growth opportunities

Weekly schedule

Job summary

Renewal by Andersen is seeking an Inside Sales Center Confirmation Agent in Florida to convert calls and inquiries into qualified appointments. You will manage calendars, confirm appointments, and support sales consultants while handling inquiries and outbound outreach.

Careers offer a stable schedule with potential growth, a focus on customer experience, and a team-driven environment. Must have reliable transportation and strong computer/typing skills.

Qualifications

• High School Diploma or equivalent.
• 1+ year of Sales & Marketing experience.
• 1+ year of Customer Service & professional phone etiquette experience.
• Experience in Home Improvement or appointment setting is a plus.
• Must have reliable transportation.
• Comfortable using dual computer screens.
• Proficient with computers and typing at least 30 words per minute.

Responsibilities

• Manage the team calendar, ensuring it stays filled with qualified appointments and monitors for same-day appointments, confirmations, and cancellations.
• Complete all appointment confirmations daily within the established time frame.
• Provide prompt support to sales consultants by responding to inquiries related to scheduled appointments.
• Professionally respond to inbound calls, emails, and live chats from homeowners.
• Place outbound calls to potential clients and past customers to generate leads.
• Record detailed notes for each homeowner interaction accurately.
• Qualify incoming leads while generating interest in products and services.
• Schedule in-home sales consultant appointments and collaborate with the team as needed.
• Deliver excellent customer service with urgency and professionalism.

Skills

Sales

Marketing

Customer Service

Phone Etiquette

Appointment Setting

Typing Speed

Dual Monitors

Computers

Education

High School Diploma

Job description

Renewal by Andersen is seeking an Inside Sales Center Confirmation Agent in Florida to convert calls and inquiries into qualified appointments. You will manage calendars, confirm appointments, and support sales consultants while handling inquiries and outbound outreach.

Careers offer a stable schedule with potential growth, a focus on customer experience, and a team-driven environment. Must have reliable transportation and strong computer/typing skills.