Elite Field Service Tech — Gaming Equipment

Ags-LL; Guymon (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

AGS in Guymon, Oklahoma is seeking a Field Service Technician to service, install, convert, upgrade and perform preventive maintenance on AGS gaming equipment. This entry-level position requires a flexible 24/7 schedule, including holidays, and reports to the Regional Service Manager or Field Service Supervisor.

You will perform maintenance, troubleshoot incidents, keep parts inventory current, and participate in a weekly on-call rotation with other technicians, while upholding safety guidelines

Qualifications

• High School diploma or GED required.
• Must be at least 21 years old.
• 2 years’ experience in electronics and/or computer networking.
• Must have a valid driver’s license and vehicle insurance.
• Entry level; gaming experience is not necessary, but is a plus.
• Licensing approval by tribal/state gaming regulators may be required.
• Flexible schedule including early mornings, nights, weekends and holidays.

Responsibilities

• Performs preventative maintenance and general maintenance on AGS gaming equipment.
• Completes all reports and paperwork in a timely manner.
• Performs technical procedures on slot machine and table game equipment.
• Troubleshoots and repairs service incidents in a timely manner and escalates as necessary.
• Keeps parts inventory current.
• Participates in a weekly on-call rotation with other technicians in territory.
• Provides customer service described as "best in the business".
• Adheres to all safety guidelines during work hours, as set forth by AGS.

Skills

Electronics

Networking

Problem solving

Customer service

Communication

Driver's license

Education

High School Diploma or GED

Tools

MS Office (Word, Excel, Outlook)

Job description

AGS in Guymon, Oklahoma is seeking a Field Service Technician to service, install, convert, upgrade and perform preventive maintenance on AGS gaming equipment. This entry-level position requires a flexible 24/7 schedule, including holidays, and reports to the Regional Service Manager or Field Service Supervisor.

You will perform maintenance, troubleshoot incidents, keep parts inventory current, and participate in a weekly on-call rotation with other technicians, while upholding safety guidelines