Elite Concierge & Travel Operations Specialist

Fortis

Greenville (SC)

On-site

USD 60,000 - 85,000

Full time

14 days+

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Job summary

Fortis, a rapidly growing concierge travel and security firm headquartered in Greenville, SC, is seeking a Facilitation & Concierge Account Specialist (FCAS). You will translate discerning preferences into seamless outcomes, anticipate needs, and turn “special requests” into moments that feel effortless and personal for UHNW clients worldwide.

Based in Greenville with possible regional travel, you will collaborate across departments to support high-stakes trips, curate world-class

Qualifications

Experience in concierge, luxury hospitality, client success, travel operations, or facilitation.
Ability to design workflows, templates and concierge systems to improve efficiency.
Strong service orientation and discretion when handling sensitive client information.

Responsibilities

Proactively guiding memberships and orchestrating complex itineraries across the US.
Curating world-class recommendations with impeccable taste for UHNW clients.
Coordinating handoffs across departments to ensure seamless concierge execution.
Refining playbooks and standards to keep the Fortis brand elevated and ahead of demand.
Support high-stakes trips and missions, coordinating across international contexts.