Elite Concierge: Personal Travel & VIP Experience Planner

Exclusive Resorts LLC.; Jackson (WY); On-site; USD 52,000 - 76,000; Full time

Job summary

Exclusive Resorts LLC seeks an experienced Concierge to create exceptional service experiences for members. The role involves pre-arrival coordination, in-residence introductions to services, and ongoing member support across travel, dining, and activities.

The Concierge will know destinations well, serve as the local representative, and coordinate with suppliers to meet member requests with professionalism and discretion.

Qualifications

• Previous experience as an active concierge is preferred (2-4 years).
• Flexibility – this is a demanding business with variable work days/hours.
• Creativity and enthusiasm – delivering member experiences that go beyond the expected.
• Great communication skills, verbal and written.
• Impeccable attention to detail to read cues and tailor experiences.

Responsibilities

• Plans itinerary/activities and reservations for arriving members.
• Responds to communications from members, the Company, and affiliates within 24 hours.
• Handles pre-arrival grocery requests and site deliveries as requested by members.
• Provides orientation to residences and services upon arrival.
• Delivers professional and courteous service related to property use and attractions.
• Coordinates Special Events for member-requested events.
• Conducts tours of units for prospective members.
• Ensures housekeeping standards meet Exclusive Resorts rules and regulations.
• Other duties as assigned.

Skills

Active concierge experience

Flexibility

Creativity and Enthusiasm

Great Communicator

Multitasker

Attention to Detail

Job description

Exclusive Resorts LLC seeks an experienced Concierge to create exceptional service experiences for members. The role involves pre-arrival coordination, in-residence introductions to services, and ongoing member support across travel, dining, and activities.

The Concierge will know destinations well, serve as the local representative, and coordinate with suppliers to meet member requests with professionalism and discretion.