Elite Collision Estimator - Fast-Paced, High-Volume Role

Reliable Lexus; Springfield (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

Reliable Toyota Collision Center in Springfield, MO is seeking an experienced Collision Center Estimator to own the customer experience from estimate to delivery, inspect vehicles, and write accurate estimates. You will work directly with insurance adjusters to document repairs and ensure smooth, high-quality outcomes.

In a fast-paced, high-volume shop, you will photograph and document damage, supplements, and repair requirements while communicating with customers, insurers, technicians, and

Qualifications

• Experience in a high-volume collision environment.
• Ability to write thorough, accurate estimates.
• Experience working with insurance adjusters.
• Proficient at documenting damage and repairs.

Responsibilities

• Own the customer experience from estimate to delivery.
• Inspect vehicles, identify damage, and write thorough, accurate estimates.
• Work directly with insurance adjusters to document, support, and authorize repairs.
• Photograph and document damage, supplements, and repair requirements.
• Communicate consistently with customers, insurance companies, technicians, and management.
• Handle multiple repair orders without losing control of the details.
• Coordinate with production to keep vehicles moving through the shop.
• Deliver completed vehicles and ensure customers leave confident and satisfied.
• Protect and build our reputation through above-average CSI results.

Skills

Collision estimation

Customer service

Strong communication

Attention to detail

Multi-tasking

Tools

CCC ONE

CDK

Job description

Reliable Toyota Collision Center in Springfield, MO is seeking an experienced Collision Center Estimator to own the customer experience from estimate to delivery, inspect vehicles, and write accurate estimates. You will work directly with insurance adjusters to document repairs and ensure smooth, high-quality outcomes.

In a fast-paced, high-volume shop, you will photograph and document damage, supplements, and repair requirements while communicating with customers, insurers, technicians, and