Elite Collision Center Estimator

Reliable-Superstore; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Reliable Toyota Collision Center in Springfield, MO, is seeking an experienced Collision Center Estimator to manage the customer experience from estimate to delivery, write accurate estimates, and collaborate with insurance adjusters in a fast-paced, high-volume shop.

You will photograph damage, document repairs, and maintain clear communication with customers, insurers, and production teams to keep vehicles moving and customers satisfied.

Qualifications

• Experience in a high-volume collision environment.
• Extremely detail-oriented and accurate estimates.
• Strong communication with customers, insurance personnel, technicians, and management.

Responsibilities

• Own the customer experience from estimate to delivery.
• Inspect vehicles, identify damage, and write thorough, accurate estimates.
• Work directly with insurance adjusters to document, support, and authorize repairs.
• Photograph and document damage, supplements, and repair requirements.
• Communicate consistently with customers, insurance companies, technicians, and management.
• Handle multiple repair orders without losing track of details.
• Coordinate with production to keep vehicles moving through the shop.
• Deliver completed vehicles and ensure customers leave confident and satisfied.
• Protect and build our reputation through above-average CSI results.

Skills

Detail oriented

High-volume experience

Multi-tasking

Customer communication

Team player

Accountability

Problem solving

Results oriented

Tools

CCC ONE

CDK

Job description

Reliable Toyota Collision Center in Springfield, MO, is seeking an experienced Collision Center Estimator to manage the customer experience from estimate to delivery, write accurate estimates, and collaborate with insurance adjusters in a fast-paced, high-volume shop.

You will photograph damage, document repairs, and maintain clear communication with customers, insurers, and production teams to keep vehicles moving and customers satisfied.