Collison Center Estimator

Reliable-Superstore; Springfield (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Reliable Toyota Collision Center in Springfield, MO, is seeking an experienced Collision Center Estimator to manage the customer experience from estimate to delivery, write accurate estimates, and collaborate with insurance adjusters in a fast-paced, high-volume shop.

You will photograph damage, document repairs, and maintain clear communication with customers, insurers, and production teams to keep vehicles moving and customers satisfied.

Qualifications

• Experience in a high-volume collision environment.
• Extremely detail-oriented and accurate estimates.
• Strong communication with customers, insurance personnel, technicians, and management.

Responsibilities

• Own the customer experience from estimate to delivery.
• Inspect vehicles, identify damage, and write thorough, accurate estimates.
• Work directly with insurance adjusters to document, support, and authorize repairs.
• Photograph and document damage, supplements, and repair requirements.
• Communicate consistently with customers, insurance companies, technicians, and management.
• Handle multiple repair orders without losing track of details.
• Coordinate with production to keep vehicles moving through the shop.
• Deliver completed vehicles and ensure customers leave confident and satisfied.
• Protect and build our reputation through above-average CSI results.

Skills

Detail oriented

High-volume experience

Multi-tasking

Customer communication

Team player

Accountability

Problem solving

Results oriented

Tools

CCC ONE

CDK

Job description

COLLISION CENTER ESTIMATOR

Reliable Toyota Collision Center | Springfield, MO Berkshire Hathaway Automotive Honors Dealer

WE’RE NOT LOOKING FOR AVERAGE. WE’RE LOOKING FOR A TOP PERFORMER.

Reliable Collision is a top-performing, award winning Toyota/ Lexus Certified Collision Center within Berkshire Hathaway Automotive that services Reliable Toyota/Lexus, BMW of Springfield, and Audi Springfield. We’re looking for an experienced Collision Center Estimator who knows how to perform in a fast-paced, high-volume environment. We believe in paying “A” quality money for “A” quality talent. Most of our repairs are on newer Toyota and Lexus vehicles. We expect accuracy, urgency, accountability, strong communication, and an uncompromising commitment to customer service.

WHAT YOU’LL DO

• Own the customer experience from estimate to delivery.
• Inspect vehicles, identify damage, and write thorough, accurate estimates.
• Work directly with insurance adjusters to document, support, and authorize repairs.
• Photograph and document damage, supplements, and repair requirements.
• Communicate consistently with customers, insurance companies, technicians, and management.
• Handle multiple repair orders without losing control of the details.
• Coordinate with production to keep vehicles moving through the shop.
• Deliver completed vehicles and ensure customers leave confident and satisfied.
• Protect and build our reputation through above-averageCSI results. WHAT IT TAKES TO WIN We need an Estimator who is:

• Driven, organized, and accountable
• Experienced in a high-volume collision environment
• Extremely detail-oriented and accurate
• Fast without cutting corners
• Able to manage multiple claims and repair stages
• Confident handling customers, insurance personnel, technicians, and management
• Comfortable with difficult conversations and finding solutions
• Professional, dependable, and team-oriented
• Focused on results, customer satisfaction, and getting the job done

TECHNOLOGY

CCC ONE experience is a major advantage. Computer proficiency is required. CDK experience is helpful but not required.

WHY RELIABLE SUPERSTORE?

Join a Berkshire Hathaway Automotive dealership and a proven, high-performing collision operation. You’ll work on mostly Toyota/Lexus, BMW, and Audi in an environment built around quality, efficiency, professionalism, and results. This is not a clock-in, clock-out job.

If you can write strong estimates, manage claims, control your workload, communicate with confidence, and keep repairs moving—we want you.