Elite Bell Attendant: VIP Guest Arrival & Luggage

The Broadmoor; Colorado Springs (CO); Vor Ort; USD 17.000 - 39.000; Vollzeit

Benefits dieser Stelle

Health & Dental Insurance

401(k) retirement plan

Local discounts

Zusammenfassung

The Broadmoor in Colorado Springs seeks a Bell Attendant to serve as the primary ambassador, delivering elevated arrival and departure experiences and providing hotel information.

You will greet guests by name, assist with luggage, escort to accommodations, explain amenities and local attractions, coordinate transportation, and support a Five-Star service standard across all bell desk duties.

Qualifikationen

• High school diploma or GED required.
• Experience in bell attendance or guest-facing role preferred; equivalent education considered.

Aufgaben

• Greet and welcome guests by name, assist with doors and front-drive impressions.
• Transport, tag, secure, and store guest luggage and belongings.
• Escort guests to accommodations and brief them on amenities and in-room technology.
• Inform guests about hours, facilities, and local points of interest.
• Arrange taxis, shuttles, or limo services and assist guests in vehicles.
• Deliver messages and VIP amenities to rooms; maintain bell desk cleanliness.
• Uphold Broadmoor safety policies and standards of excellence.

Kenntnisse

Excellent communication

Guest service orientation

Team player

Physical stamina

Ausbildung

High School Diploma or GED

Jobbeschreibung

The Broadmoor in Colorado Springs seeks a Bell Attendant to serve as the primary ambassador, delivering elevated arrival and departure experiences and providing hotel information.

You will greet guests by name, assist with luggage, escort to accommodations, explain amenities and local attractions, coordinate transportation, and support a Five-Star service standard across all bell desk duties.