Candidacy Support Specialist

Nyc-Administration-For-Children; New York (NY); On-site; USD 58,000 - 71,000; Full time

Job summary

Administration for Children’s Services in New York City is seeking a Child Welfare Specialist to support candidacy determinations and system tracking for foster care placements. The role works within the Division of Child Protection to ensure timely eligibility decisions and accurate recordkeeping.

The selected candidate will handle statutory requirements, navigate ACS data systems, and collaborate with multiple agencies to maintain compliance and service quality.

Qualifications

• Bachelor's degree from an accredited college; English proficiency test required.
• Demonstrated knowledge of eligibility procedures and ACS data systems.
• Experience with public sector child welfare or related systems is a plus.

Responsibilities

• Timely determination and redetermination of financial eligibility for foster care candidacy services.
• Troubleshoot discrepancies in eligibility by researching documents and coordinating with involved units.
• Maintain records and systems to ensure timeliness and usability of information.
• Coordinate with multiple agencies to facilitate cooperation and keep records updated.

Skills

Eligibility procedures

ACS data systems

Education

Bachelor's degree

Tools

WMS/CCRS

Connections

Excel

Word

Job description

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS.

*THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $64,600*

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMAMENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE LISTED ABOVE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and Maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. DCP is comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as Borough Offices. DCP’s Child Protective Services staff consists of the Family Preservation and Family Services Units (FPP and FSU), Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).

Reporting to the Candidacy and Systems Support Specialist Supervisor (CWSS Level I), the Candidacy and Systems Support Specialist will be responsible for supporting Division of Child Protection (DCP) Child Protective Specialist in determining and re-determining candidacy, CIN number activation and systems tracking of placements from the Children’s Center.

The Candidacy and System Support Specialist will be responsible for the following:

• Timely determination and re-determination of financial eligibility for child’s foster care candidacy services by assessing documentation in CNNX in accordance with federal and state requirements
• Trouble shoot discrepancies relating to child’s eligibility for foster care candidacy by identifying errors/ researching relevant documents/ records/ computerized data/ contacting persons/ units involved initiating/ following up on corrective actions/ maintaining records of errors corrected, in order to resolve problems
• Maintain a system of records/other informational materials, by entering, retrieving, updating transferring, scanning, emailing materials, following standards procedures/timetables, in order to insure usability and timeliness of the system
• Maintain liaisons with two or more agencies/units, by obtaining and conveying information/providing feedback, in order to facilitate cooperation/coordinate activities/maintain current records
• Navigate and understand Connections, WMS/CCRS, and CAS screens in order to complete financial eligibility and 2921
• Do special tasks and clean-up projects

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or [phone].

NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

CHILD WELFARE SPECIALIST - 52369

Minimum Qualifications

A baccalaureate degree from an accredited college. Candidates must pass a test to demonstrate English language proficiency.

A baccalaureate degree from an accredited college. Candidates must pass a test to demonstrate English language proficiency.

Requirements for Assignment Level II

a. Upon satisfactory completion of six months of training and experience at Assignment Level I, an employee shall be assigned to Assignment Level II.

b. Upon completion of one year of satisfactory experience at Assignment Level II of Child Welfare Specialist and satisfactory completion of the probationary period an employee shall receive no less than the minimum salary after 18 months in title.

c. To be appointed directly to Assignment Level II, a candidate must have, in addition to meeting the minimum qualification requirements set forth above, one year of satisfactory child welfare casework experience.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

PREFERRED SKILLS

• Knowledge of eligibility procedures, ACS data systems, WMS/CCRS and Connections
• Knowledge of Excel and Word a plus