Eligibility Team Manager

Nyc-Administration-For-Children; New York (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

The Administration for Children’s Services in New York City seeks a Community Coordinator to oversee eligibility and certification for publicly funded childcare subsidies across boroughs. Under the Resource Area framework, you will supervise staff and ensure accurate processing and reporting.

This role requires a baccalaureate degree with two years of related work, or a high school diploma with six years of experience, and offers the opportunity to support families while adhering to city

Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or related duties; or high school graduation and six years of related experience; or an equivalent combination with at least one year of the described experience.

Responsibilities

• Plan, supervise and evaluate the subsidized childcare unit across the City.
• Supervise staff in eligibility determination for publicly funded childcare subsidies; review documents.
• Prepare reports, analyses and training for staff in eligibility determination and certification.
• Certify childcare cases and assign cases to eligibility teams.
• Prepare and distribute eligibility and intake reports; monitor performance.

Skills

Community outreach

Education

Baccalaureate degree

High school diploma + 6 years experience

Job description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $62,868-$72,298.00.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Division of Child and Family Well-being (CFWB) designs and executes strategies to support caregivers, children, and communities, so they can thrive and enjoy self-determination. A critical piece of CFWB’s portfolio is the operation of the City’s subsidized child‑care voucher system -- one of the largest child‑care assistance programs in the country. ACS provides vouchers to tens of thousands of low‑income and child welfare‑involved families, allowing parents and caregivers to access affordable child care at the provider of their choice while they pursue work, education, or training.

CFWB has three (3) borough‑based Resource Areas (RAs) responsible for verifying and re‑certifying the eligibility of all low income (non‑TANF) families for voucher child‑care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing.

Under the supervision of the Resource Area Deputy Director, with considerable latitude for independent judgment and decision‑making, the Eligibility Team Manager major responsibility is the supervision of staff engaged in eligibility certification and processing for publicly‑funded subsidized child‑care services. Typical tasks include:

• Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York.
• Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding.
• Prepare reports, analyses, and training for staff in eligibility determination and certification.
• Certify childcare cases.
• Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rate/evaluate job performance of subordinates.
• Conduct supervisory reviews of subordinate’s cases to ensure case accuracy.

Section 424‑A Requirements

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child‑caring responsibilities has been the subject of a child abuse and maltreatment report.

The Administration for Children’s Services is an equal opportunity employer committed to providing access to all individuals. If you require a reasonable accommodation to participate in the job application or interview process, please contact Simone Campbell at [e-mail] or 212-676-6955

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.