Assistant Application Supervisor

NYC Administration for Children's Services; New York (NY); On-site; USD 78,000 - 106,000; Full time

Job summary

The Administration for Children’s Services in New York City seeks a Child Welfare Specialist Supervisor in an internal ACS posting. The selected candidate must be currently employed in the permanent Civil Service title of Child Welfare Specialist and will be offered a salary of $78,315.

ACS protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports.

Qualifications

• A bachelor’s degree from an accredited college or university including or supplemented by 24 semester credits in one or a combination of social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines, and 30 semester credits toward a Masters of Social Work or a graduate degree in a related field, and at least eighteen months of child welfare casework experience.

Responsibilities

• Accept and log cases from the state and assigns log in service cases
• Maintain daily turnaround log and supervise Child Welfare Specialists
• Review set up completed by subordinates in the absence of the supervisor II
• Address problems and ensure all daily tasks for the applications area are completed
• Attend all training sessions pertinent to the area
• Prepare and adjusts pending rotation daily
• Complete monthly COI and pending rotation report
• Supervise the office receptionist
• Assist the Child Welfare Specialist Supervisor level II in rating and evaluating job performance of subordinates

Skills

Excellent communications skills

Diversity outreach

Familiarity with NYC communities

Knowledge of NY State Connections

Bilingual ability (Spanish or other)

Education

Bachelor's degree + 30 credits toward MSW

Job description

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS.

*THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $78,315*

THIS POSITION IS OPEN ONLY TO EMPLOYEES CURRENTLY SERVING IN THE PERMANENT CIVIL SERVICE TITLE OF CHILD WELFARE SPECIALIST.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and maltreatment that the city receives from the New York Statewide Central Register of Child Abuse and Maltreatment. The Division of Child Protection encompasses Child Protective and Placement Services. Child Protective Services include the Child Protective Borough Offices, Family Preservation and Family Services Unit, Emergency Children’s Services (ECS), and the Office of Special Investigations (OSI).

In each DCP borough and program office, an Administration or “Admin” team provides a catalog of critical support functions, enabling child protective staff to focus on supporting our children and families. The Application Unit provides administrative support for field service operations. It ensures the opening of cases by using the Connections Systems, provides clearances on all incoming cases by using ACRS, WMS/CCRS.

Responsibilities

• Accept and log cases from the state and assigns log in service cases
• Maintain daily turnaround log and supervise Child Welfare Specialists
• Review set up completed by subordinates in the absence of the supervisor II
• Address problems and ensure all daily tasks for the applications area are completed
• Attend all training sessions pertinent to the area
• Prepare and adjusts pending rotation daily
• Complete monthly COI and pending rotation report
• Supervise the office receptionist
• Assist the Child Welfare Specialist Supervisor level II in rating and evaluating job performance of subordinates

NOTE: These vacancies are located in the following work location(s): 2100 Bartow in Bx North and 1247 Bedford Ave in Bklyn East.

CHILD WELFARE SPECIALIST SUPER - 52370

Minimum Qualifications

A baccalaureate degree from an accredited college or university including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing or cultural anthropology, at least 12 of which must have been in one of these disciplines, and 30 semester credits toward a Masters of Social Work or a graduate degree in a related field, and at least eighteen months of child welfare casework experience.

Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

Preferred Skills

• Excellent communications skills
• Ability to deal tactfully and effectively with diverse constituencies
• Familiarity working with NYC’s diverse communities
• Knowledge of the NY State Connections comprehensive case management system, or other automated child welfare systems
• Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this position

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $78,315.00 - $106,268.00