Eligibility Specialist II: Lead & Mentor in Public Aid

State of Florida; Miami (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

State of Florida in Miami is seeking an Eligibility Specialist II to advance ESS operations. This role adds capacity for training, reviews cases for accuracy, and supports supervisors in daily tasks within the Children and Families agency.

Candidates should have 18 months of hands-on eligibility experience with public assistance programs such as Food Assistance and Medicaid; strong policy knowledge and team-focused leadership are highly valued.

Qualifications

• 18+ months of hands-on eligibility experience processing public assistance programs (Food Assistance, Medicaid, Refugee Assistance).
• Strong knowledge of program policies and procedures.
• Ability to mentor staff and support supervisors.

Responsibilities

• Providing technical assistance and in-unit training
• Supporting supervisors with daily operations
• Reviewing cases and giving feedback to improve accuracy
• Mentoring staff and identifying training needs
• Assisting with client concerns and fair hearing reviews
• Participating in workgroups, committees, and special projects

Skills

Leadership

Policy knowledge

Mentoring

Job description

State of Florida in Miami is seeking an Eligibility Specialist II to advance ESS operations. This role adds capacity for training, reviews cases for accuracy, and supports supervisors in daily tasks within the Children and Families agency.

Candidates should have 18 months of hands-on eligibility experience with public assistance programs such as Food Assistance and Medicaid; strong policy knowledge and team-focused leadership are highly valued.