Eligibility Specialist I (Interim) — State Benefits

State of Vermont; Waterbury (VT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Pension plan

457(b) deferred compensation

Tuition Reimbursement

Wellness program

Job summary

State of Vermont’s Benefit Service Center (BSC-Call Center) is seeking an Eligibility Specialist I (ES1) to join our dedicated team in Waterbury, VT. This interim role involves determining eligibility for Vermonters across state and federally funded programs using multiple platforms and call center technologies.

This position is interim with an anticipated end date of July 2027 and requires strong customer service, organizational skills, and the ability to balance competing priorities in a

Qualifications

• Two (2) years or more of experience in a customer service environment that included regular use of computer programs AND clerical work and data entry.
• OR Bachelor's degree in a human service or financial field.

Skills

Time management

Active listening

Professional communication

Teamwork

Written communication

Collaboration

Growth mindset

Education

Bachelor's degree in human service or financial field

Job description

State of Vermont’s Benefit Service Center (BSC-Call Center) is seeking an Eligibility Specialist I (ES1) to join our dedicated team in Waterbury, VT. This interim role involves determining eligibility for Vermonters across state and federally funded programs using multiple platforms and call center technologies.

This position is interim with an anticipated end date of July 2027 and requires strong customer service, organizational skills, and the ability to balance competing priorities in a