Eligibility Specialist I — Help Families Access Benefits

Florida; Sarasota (FL); On-site; USD 34,000 - 40,000; Full time

Job summary

The Florida Department of Children and Families in Sarasota is seeking an Eligibility Specialist I to determine applicants and recipients' eligibility for Food Assistance, Medicaid, and Cash Assistance. You will process data, verify information, and maintain accurate electronic files.

The role requires training, handling a high-volume workload, and staying current with program regulations. You will interact with clients, document communications, and ensure timely case processing in a fast-paced

Qualifications

• Two years or more of customer service, interviewing, recruiting, investigating, or eligibility processing.
• Associate degree or 60 semester hours can substitute for experience.
• Ability to attend an 8-12 week mandatory training course.

Responsibilities

• Interview applicants to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
• Learn state and federal regulations through training to support eligibility decisions.
• Instruct clients in completing forms and review for completeness and accuracy.
• Compute and authorize benefits based on financial and family status.

Skills

Customer service

Interviewing

Investigating

Data entry

Eligibility determination

Education

Associate degree

60 semester hours

Job description

The Florida Department of Children and Families in Sarasota is seeking an Eligibility Specialist I to determine applicants and recipients' eligibility for Food Assistance, Medicaid, and Cash Assistance. You will process data, verify information, and maintain accurate electronic files.

The role requires training, handling a high-volume workload, and staying current with program regulations. You will interact with clients, document communications, and ensure timely case processing in a fast-paced