Eligibility Interviewer: Help Arizonans Thrive On-Site

AZ State Jobs; Lake Havasu City (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid vacation

Tuition Reimbursement

Stipend Opportunities

Rideshare subsidy

Job summary

Department of Economic Security (DES) in Lake Havasu City, AZ is seeking an on-site Benefits and Eligibility Specialist (Eligibility Interviewer). You will determine eligibility for Nutrition, Medical, and Cash Assistance, assisting clients in-person or by phone while maintaining high-quality service in a fast-paced environment.

The role requires strong customer service, data entry, and communication skills.

Qualifications

• Experience in eligibility reviews or customer service preferred.
• Ability to work independently in a fast-paced environment.
• Strong data entry and interview skills.

Responsibilities

• Interact with clients in-person or by phone to determine eligibility.
• Attend paid classroom training with on-the-job training.
• Explain eligibility requirements and guide applicants to resources.

Skills

Customer service

Communication

Empathy

Decision making

Typing

Multi-screen navigation

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Job description

Department of Economic Security (DES) in Lake Havasu City, AZ is seeking an on-site Benefits and Eligibility Specialist (Eligibility Interviewer). You will determine eligibility for Nutrition, Medical, and Cash Assistance, assisting clients in-person or by phone while maintaining high-quality service in a fast-paced environment.

The role requires strong customer service, data entry, and communication skills.