Eligibility Interviewer - Help Arizonans Thrive (In-Office)

Arizona State Government; Tucson (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

The Department of Economic Security (DES) seeks a Benefits and Eligibility Specialist (Eligibility Interviewer) to determine eligibility for Nutrition, Medical, and Cash Assistance in Tucson. This full-time role includes paid training, a supportive team, and opportunities to help Arizonans.

You will conduct interviews, enter data, and explain eligibility requirements with clients in a friendly, professional manner, working in-office to support the community.

Qualifications

• High school diploma or GED required.
• Experience in eligibility reviews or customer service.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Assist clients in-person and by phone in a fast-paced office.
• Attend paid classroom training with on-the-job training.
• Provide excellent customer service and gather information for interviews.
• Enter data and processing for eligibility determinations.
• Adhere to agency standards on attendance, service levels, and accuracy.

Skills

Customer service

Communication

Data entry

Computer skills

Education

High school diploma or GED

Job description

The Department of Economic Security (DES) seeks a Benefits and Eligibility Specialist (Eligibility Interviewer) to determine eligibility for Nutrition, Medical, and Cash Assistance in Tucson. This full-time role includes paid training, a supportive team, and opportunities to help Arizonans.

You will conduct interviews, enter data, and explain eligibility requirements with clients in a friendly, professional manner, working in-office to support the community.