Eligibility Interviewer: Community Impact & Benefits

State of Arizona; Coolidge (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

The Department of Economic Security (DES) invites applications for the Benefits and Eligibility Specialist (Eligibility Interviewer) position in the Coolidge Field Office, Arizona. This in-person role focuses on determining eligibility for Nutrition, Medical, and Cash Assistance while delivering exceptional customer service to clients.

Training is provided, and the work is conducted 100% in-office. Applicants should be capable of independent work, multitasking in a fast-paced environment, and

Qualifications

• One year of experience performing eligibility reviews or one year of customer service.
• High School Diploma or GED is required.

Responsibilities

• Determine eligibility for Nutrition, Medical, and Cash Assistance through in-person interviews.
• Collect information and complete application and interview processes using multiple screens.
• Provide excellent customer service in a high-volume office setting.

Skills

Customer service

Communication

Computer skills

Problem solving

Math skills

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Job description

The Department of Economic Security (DES) invites applications for the Benefits and Eligibility Specialist (Eligibility Interviewer) position in the Coolidge Field Office, Arizona. This in-person role focuses on determining eligibility for Nutrition, Medical, and Cash Assistance while delivering exceptional customer service to clients.

Training is provided, and the work is conducted 100% in-office. Applicants should be capable of independent work, multitasking in a fast-paced environment, and