In-Person Benefits & Eligibility Interviewer

State of Arizona; Payson (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid time off

Parental leave

Job summary

Arizona Department of Economic Security (DES) seeks an Eligibility Interviewer for the Payson Field Office to determine eligibility for Nutrition, Medical, and Cash Assistance. This in-person role requires strong customer service, data entry, and clear communication with diverse clients in a fast-paced environment.

On-site position with classroom and on-the-job training, competitive benefits, and a closing date of November 1, 2026. E-Verify and background checks apply.

Qualifications

• Experience in eligibility reviews or customer service is preferred.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Assist clients in-person or by telephone in a fast-paced office.
• Attend paid classroom training with on-the-job training.
• Provide excellent customer service to individuals and families.
• Collect information to determine eligibility for Medical, Nutrition, and Cash Assistance.
• Complete application and interview processes while navigating multiple screens.

Skills

Customer service

Verbal communication

Written communication

Typing/data entry

Multi-screen navigation

Basic math

Education

High School Diploma or GED

Tools

Google Suite

Microsoft Office

Job description

Arizona Department of Economic Security (DES) seeks an Eligibility Interviewer for the Payson Field Office to determine eligibility for Nutrition, Medical, and Cash Assistance. This in-person role requires strong customer service, data entry, and clear communication with diverse clients in a fast-paced environment.

On-site position with classroom and on-the-job training, competitive benefits, and a closing date of November 1, 2026. E-Verify and background checks apply.