Eligibility Division Leader - Public Assistance

La Plata County, CO; Durango (CO); On-site; USD 70,000 - 95,000; Full time

Job summary

La Plata County seeks a qualified leader to manage the Eligibility Division, overseeing the assessment and determination of client eligibility for public assistance programs and supervising staff across several levels of eligibility technicians.

The role requires strong knowledge of Colorado rules, crisis response experience, and the ability to coordinate with partner agencies to improve service delivery while ensuring compliance with state and county policies.

Qualifications

• Bachelor’s degree from an accredited four-year college or university in Social Work, Psychology or a related field.
• Five years of progressively responsible related experience; or
• Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Responsibilities

• Plans, organizes and supervises employees in the day-to-day operations of the Eligibility Division; supervises overall work performance and daily activities of employees; provides training and review of work; interviews and makes hiring decisions; conducts performance appraisals and related management actions.
• Plans long-range goals and objectives for the division.
• Provides information, advice, feedback, or assistance to others within the department to refine work outputs or resolve problems.
• Collaborates with community agencies to share information and to provide services and benefits to eligible individuals in an efficient manner.
• Monitors monthly, weekly, and daily distribution of work to insure state required timeliness as well as county level goals are met.

Education

Bachelor’s degree in Social Work, Psychology or related field

Five years of progressively responsible related experience

Combination of education, training and experience

Job description

La Plata County seeks a qualified leader to manage the Eligibility Division, overseeing the assessment and determination of client eligibility for public assistance programs and supervising staff across several levels of eligibility technicians.

The role requires strong knowledge of Colorado rules, crisis response experience, and the ability to coordinate with partner agencies to improve service delivery while ensuring compliance with state and county policies.