Eligibility Determinations Admin Support Specialist

Iowa National Guard; Waterloo (IA); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Flexible Spending Accounts

Life insurance

Employee Assistance Program

Employee Discount Programs

Job summary

Iowa Department of Health and Human Services (HHS) seeks an Eligibility Determinations Administrative Support Assistant for its Black Hawk County office, Monday–Friday, 8 am–4:30 pm. This in-office role starts at a base salary of $16.24 per hour, with benefits and growth opportunities available.

The successful candidate will handle mail/documents, assist customers and staff, and maintain multiple computer systems while upholding confidentiality and accuracy.

Qualifications

• No specific education or work experience required.
• In-office, Monday–Friday 8:00–4:30 in Black Hawk County.
• Base salary is $16.24/hour, $1,299.20 biweekly, $33,779.20 annually.

Responsibilities

• Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
• Provide friendly, professional assistance to customers and staff—both in person and over the phone.
• Enter and update information in a variety of computer systems.
• Stay informed on policies and procedures through training and meetings.
• Support team members as a backup when needed.

Skills

Organizational skills

Attention to detail

Communication skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows navigation

Confidentiality

Dependable attendance

Travel occasionally

Tools

None

Job description

Iowa Department of Health and Human Services (HHS) seeks an Eligibility Determinations Administrative Support Assistant for its Black Hawk County office, Monday–Friday, 8 am–4:30 pm. This in-office role starts at a base salary of $16.24 per hour, with benefits and growth opportunities available.

The successful candidate will handle mail/documents, assist customers and staff, and maintain multiple computer systems while upholding confidentiality and accuracy.