Eligibility Determinations Admin Support - Mon-Fri, In-Office

State-of-Iowa; Carroll (IA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Retirement plans (IPERS)

Paid time off

Flexible Spending Accounts

Life insurance

Employee Assistance Program

Employee discount programs

Job summary

The State of Iowa, Department of Health & Human Services, invites applications for the Eligibility Determinations Administrative Support Assistant in Carroll County. This in-office role runs Monday through Friday from 8 am to 4:30 pm, with a base hourly wage and potential benefits described below.

New hires start at $16.24 per hour, with a biweekly and annual compensation noted, and opportunities to support customers and staff across various state systems while upholding confidentiality and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows.
• Dependable attendance and commitment to confidentiality.
• Occasional travel to assist other offices.

Responsibilities

• Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
• Provide friendly, professional assistance to customers and staff—both in person and over the phone.
• Enter and update information in a variety of computer systems.
• Stay informed on policies and procedures through training and meetings.
• Support team members as a backup when needed.

Tools

Microsoft Word

Microsoft Excel

Outlook

Windows navigation

Job description

The State of Iowa, Department of Health & Human Services, invites applications for the Eligibility Determinations Administrative Support Assistant in Carroll County. This in-office role runs Monday through Friday from 8 am to 4:30 pm, with a base hourly wage and potential benefits described below.

New hires start at $16.24 per hour, with a biweekly and annual compensation noted, and opportunities to support customers and staff across various state systems while upholding confidentiality and