Eligibility Admin Support — Mon–Fri, Great Benefits

State of Iowa - Executive Branch; Carroll (IA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Retirement plans

Flexible Spending Accounts

Life insurance

Employee Assistance Program

Employee Discount Programs

Job summary

Iowa Department of Health and Human Services (HHS) seeks an Eligibility Determinations Administrative Support Assistant for our Carroll County office, working Monday–Friday, 8:00 am–4:30 pm. The role provides essential clerical and customer service support to connect Iowans with vital services.

New hires start at $16.24 hourly ($1,299.20 biweekly, $33,779.20 annually). The position requires strong organization, communication, and proficiency with Microsoft Office; occasional travel may be

Qualifications

• No specific education or work experience required.
• Typing at least 40 WPM net as demonstrated by a typing examination.

Responsibilities

• Handle documents: scanning, indexing, mailing and distributing.
• Provide friendly, professional assistance in person and by phone.
• Enter and update information in computer systems.
• Stay informed on policies through training and meetings.
• Support team members as a backup when needed.

Skills

Organizational skills

Time management

Customer service

MS Word

MS Excel

MS Outlook

Attention to detail

Confidentiality

Dependable attendance

Occasional travel

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows navigation

Job description

Iowa Department of Health and Human Services (HHS) seeks an Eligibility Determinations Administrative Support Assistant for our Carroll County office, working Monday–Friday, 8:00 am–4:30 pm. The role provides essential clerical and customer service support to connect Iowans with vital services.

New hires start at $16.24 hourly ($1,299.20 biweekly, $33,779.20 annually). The position requires strong organization, communication, and proficiency with Microsoft Office; occasional travel may be