Eligibility Admin Support Specialist (Mon–Fri)

State-of-Iowa; Cedar Rapids (IA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

Retirement plans (IPERS)

Flexible Spending Accounts

Life insurance and long-term disablity

Job summary

The State of Iowa is hiring an Eligibility Determinations Administrative Support Assistant to provide essential clerical and customer service support in our Linn County office. This in-office position offers a Monday–Friday schedule from 8 am to 4:30 pm, with a focus on maintaining smooth office operations and assisting both clients and staff.

New hires start at a base salary with benefits including health insurance and retirement plans.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Word, Excel, Outlook, and navigating Windows.
• Dependable attendance and commitment to confidentiality.
• Occasional travel to assist other offices.

Responsibilities

• Handle important documents: scanning, indexing, uploading, and distributing mail and correspondence.
• Provide friendly, professional assistance to customers and staff—both in person and over the phone.
• Enter and update information in a variety of computer systems.
• Stay informed on policies and procedures through training and meetings.
• Support team members as a backup when needed.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows

Job description

The State of Iowa is hiring an Eligibility Determinations Administrative Support Assistant to provide essential clerical and customer service support in our Linn County office. This in-office position offers a Monday–Friday schedule from 8 am to 4:30 pm, with a focus on maintaining smooth office operations and assisting both clients and staff.

New hires start at a base salary with benefits including health insurance and retirement plans.