Eligibility & Benefits Programs Technician

State-of-Missour; Osceola (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance

Job summary

State of Missouri’s Family Support Division seeks a Benefit Program Technician at the Osceola Resource Center in Osceola, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance and determine initial and ongoing eligibility; interview clients in person and by telephone; prepare summaries and more.

Ideal candidates have a high school diploma or equivalent with four years of customer service or a Bachelor's degree; be personable, compassionate and

Qualifications

• A high school diploma or equivalent with at least four years of customer service experience OR a Bachelor's Degree.
• Interview clients in person and by telephone and prepare summaries.
• Must be personable, compassionate and non-judgmental.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service experience

Interpersonal skills

Interviewing

Education

High school diploma or equivalent

Bachelor’s Degree

Job description

State of Missouri’s Family Support Division seeks a Benefit Program Technician at the Osceola Resource Center in Osceola, MO. You will help Missouri citizens receive food, medical, financial and nutritional assistance and determine initial and ongoing eligibility; interview clients in person and by telephone; prepare summaries and more.

Ideal candidates have a high school diploma or equivalent with four years of customer service or a Bachelor's degree; be personable, compassionate and